Privacy Policy
Effective Date: 01-01-2025
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1. Introduction
This Privacy Policy describes how Beauty Factory ("we," "our," or "us") collects, uses, and protects the personal information of clients ("you" or "your") related to our permanent makeup services. This policy also outlines your rights and choices concerning your personal information.
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2. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, contact information (email address, phone number), and address.
Booking Information: Details related to appointments, including dates, times, services requested, and any booking fees paid.
Consent Forms: Information required for informed consent relevant to our procedures and services.
Client Behavior: Information regarding your interactions with us, including service feedback and compliance with our policies.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and confirm bookings for our services.
To communicate with you regarding your appointments, including reminders and changes.
To manage booking fees and late fee assessments as outlined in our service agreements.
To maintain client records in accordance with health and safety regulations.
To provide a safe and pleasant experience at Beauty Factory by managing client behavior and ensuring compliance with our policies.
4. Booking Fees and Late Fees
a. Booking Fee: A non-refundable booking fee may be required to secure your appointment. This fee will be applied to the total cost of the service.
b. Late Fees: If you arrive late for your appointment, we may charge a late fee or require rescheduling to ensure we can accommodate all clients fairly.
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5. Consent Forms
Prior to any service, you will be required to complete a consent form. This form ensures that you understand the procedures, risks, and aftercare instructions associated with our services. By signing the consent form, you agree to our terms and conditions, and this form will be stored securely as part of your client record.
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6. Client Behavior Policy
We expect all clients to behave in a respectful and courteous manner. Any disruptive or inappropriate behavior will not be tolerated and may result in the termination of the service agreement and future bookings.
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7. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to provide our services (e.g., payment processors, service providers).
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8. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls to protect your information from unauthorized access.
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9. Your Rights
You have the right to:
Access your personal information and request corrections if necessary.
Withdraw consent at any time, with some exceptions.
Request the deletion of your personal information, subject to our obligations under applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of the document. We encourage you to review our Privacy Policy periodically.
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11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Beauty Factory
1530 Merivale Road. Ottawa, Ontario, Canada
beubeautyfactory@gmail.com
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514-998-1644